Q 1

What communication method(s) does your business monitoring system utilise? 

Select your answer  -------> Securitel (2 pts) Dialler (1 pt) Radio (1 pt) Cellphone (1 pt) Multiple methods (2 pts) Other (1 pt)

Q 2

When your authorised staff contact the monitoring operator, are they required to provide a password for identification? 

Q3

If you or your staff are working after normal working hours, does your monitoring company ring the premises to record the person's name and expected time of alarm arming? 

Q4

If your business is closed up after normal trading hours, and the alarm has not been armed, are any of the key holders advised?

Q5

If a burglary alarm signal is transmitted to the monitoring station, how long does it take before the first listed key holder, guard or police is called

Q6

Is your monitoring company willing to supply a computer printout log to support the response time information in the above event?

Q7

When you phone your monitoring company, how often are you put "on hold" before speaking to an operator

Q8

When you phone your monitoring company, does the monitoring room operator answer or does your call need to be transferred?

Q9

Do you have the option to pay monitoring costs monthly, quarterly or annually?

Q10

Do you have the option of paying your monitoring costs by cheque, bank payment order, bankcard, mastercard or visa, either by phone payments or automatic debit?

Q11

Does your monitoring company automatically fax your alarm technician with "Incident Reports" (e.g.. test fail, low battery, A.C. fail, alarm activations etc) to identify service/operational needs.

That's it !

Now add up your score and then click the appropriate total below for your quiz results