What communication method(s) does your home monitoring system
utilise?
Q 2
If you accidentally set off your alarm, does your monitoring company
contact you?
Q3
If the burglar alarm signal has been transmitted to the monitoring
station, how long does it take before your home or the first listed key
holder is called?
Q4
Is your monitoring company willing to supply a computer printout log to
support the response time information in the above event?
Q5
When you phone your monitoring company, how often are you put "on
hold" before speaking to an operator?
Q6
When you phone your monitoring company, does the monitoring room
operator answer or does your call need to be transferred?
Q7
Do you have the option of paying your monitoring costs either monthly,
quarterly or annually?
Q8
Do you have the option of paying your monitoring costs by cheque, bank
payment order, Bankcard, Mastercard or Visa, either by phone payments or
automatic debit?
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